qbaje Terms and Conditions
This document describes in detail all the rules, conditions, and policies that apply to using the qbaje platform. Please read carefully before using our services.
1 Introduction and Applicability
qbaje is an online betting and live casino platform operated for entertainment purposes. These Terms and Conditions ("Terms") form a legally binding agreement between qbaje and all its users ("Members").
By visiting the qbaje website, creating an account, or using any of our services, you acknowledge that you have read, understood, and agreed to comply with these Terms in full. If you do not agree with these Terms, please refrain from using our services.
2 Eligibility Requirements
To register on qbaje and use its services, users must meet the following eligibility requirements:
- You must be 21 years of age or older ("For users aged 21 and above only").
- You must be a real individual — registration on behalf of a corporate entity or bot is not accepted.
- It is your own responsibility to ensure that participating in online gaming activities is not prohibited by local laws in the country or region from which you are accessing the service.
- Your account has not previously been suspended or cancelled by qbaje.
- You are providing true, accurate, and complete information at the time of registration.
- You are not enrolled in any recognised problem gambling program.
3 Account Registration and Management
3.1 Registration Process
To register on qbaje, you must provide a valid email address, mobile number, and other required personal information. Only one account per person is permitted. Creating multiple accounts is a direct violation of these Terms.
3.2 Account Security
It is entirely your responsibility to maintain the security of your account. Do not share your login credentials (username and password) with anyone. If you suspect unauthorised access, notify our support team immediately.
3.3 Account Verification
qbaje may request identity verification at any time. This may include a national ID card, birth registration certificate, or other government-issued documents. If verification is not completed within the specified time, the account may be temporarily suspended.
4 Deposit and Withdrawal Policy
The following rules apply to financial transactions on qbaje:
| Transaction Type | Minimum Amount | Method | Processing Time |
|---|---|---|---|
| Deposit | ৳500 | bKash, Nagad, Rocket, Upay, Bank Transfer | Instant |
| Withdrawal | ৳800 | bKash, Nagad, Rocket, Upay, Bank Transfer | 5–30 minutes |
4.1 Deposit Terms
- The minimum deposit amount for each method is ৳500.
- Deposited funds will only be returned to the same account from which the deposit was made.
- Providing the correct reference number at the time of deposit is mandatory.
4.2 Withdrawal Terms
- The minimum withdrawal amount is ৳800.
- Withdrawal requests are generally processed within 5–30 minutes.
- Withdrawals may be delayed if account verification has not been completed.
- qbaje reserves the right to place a hold on withdrawals in cases of suspicious activity.
5 Bonuses and Promotional Offers
5.1 Welcome Bonus
New members will receive a 200% bonus up to ৳10,000 on their first deposit. To take advantage of this bonus, the total of the original deposit and the bonus must meet a 20x wagering requirement.
5.2 General Bonus Terms
- Each member may claim each promotional offer only once.
- If an attempt is made to claim the same offer through multiple accounts, both accounts will be cancelled.
- Bonus funds cannot be withdrawn directly — withdrawal is only possible once the required wagering has been completed.
- Each bonus has a specific validity period; any unused bonus will expire at the end of that period.
- qbaje reserves the right to modify, suspend, or cancel any promotional offer.
6 VIP Membership and Rewards
qbaje rewards members across three VIP tiers. By playing regularly, members advance to higher tiers and enjoy increased benefits:
| VIP Tier | Weekly Cashback | Special Benefits |
|---|---|---|
| Bronze | Up to 0.4% | Priority support, special offers |
| Silver | Up to 0.8% | Faster withdrawals, exclusive promotions |
| Gold | Up to 1.2% | Dedicated manager, maximum benefits |
VIP tier is determined based on a member's overall activity. qbaje reserves the right to change the terms of the VIP program and members will be notified of any changes in a timely manner.
7 Prohibited Activities
The following activities are strictly prohibited on the qbaje platform:
- Using any form of fraudulent activity, software, or technique.
- Creating multiple accounts or using another person's account.
- Attempting to unfairly influence the outcome of any game.
- Money laundering or the transfer of illegal funds.
- Making deposits or withdrawals using third-party payment methods.
- Harassing, threatening, or abusing other members on the platform.
- Deliberately exploiting system errors or bugs for personal gain.
- Conducting gaming activity using bots or automated software.
8 Responsible Gaming
qbaje places the highest importance on responsible gaming. We believe that online gaming is an entertainment activity and should not be considered a source of income.
8.1 Self-Control Tools
Members can use the following tools to manage their gaming activity:
- Setting deposit limits (daily, weekly, monthly).
- Temporary or permanent self-exclusion.
- Reviewing account activity history.
- Activating a cooling-off period.
If you feel that gaming is having a negative impact on your life, please contact our 24/7 live chat support. For more information, read our Responsible Gaming Guide page.
9 Privacy and Data Protection
qbaje takes the protection of your personal information very seriously. We use SSL encryption and other industry-standard security measures to keep your data safe.
To learn more about how your information is collected, used, and protected, read our Privacy Policy. Our Privacy Policy forms an integral part of these Terms.
10 Dispute Resolution
In the event of any dispute or complaint, members must first contact us through our 24/7 live chat support or by email at [email protected].
10.1 Complaints Process
- An initial response will be provided within 48 hours of receiving the complaint.
- Complex matters may require additional time for investigation.
- All complaints will be reviewed impartially.
- Decisions will be communicated by email or through live chat.
In disputes relating to game outcomes, server logs and game records will be considered as final evidence.
11 Service Changes and Termination
qbaje may take the following actions at any time and for any reason:
- Add, modify, or remove any game, service, or feature.
- Modify or cancel promotional offers.
- Temporarily close the platform for maintenance.
- Suspend or cancel a member's account due to a breach of the rules.
Members will be notified of significant changes in a timely manner via their registered email or through platform notifications.
12 Limitation of Liability
qbaje is not responsible for the following:
- Interruptions to games or transactions due to loss of internet connection.
- Any issues caused by third-party software or hardware.
- Losses resulting from unforeseen technical errors.
- Account compromise due to security vulnerabilities on the member's own device.
- Problems arising from incorrect information provided by the member.
13 Changes to Terms
qbaje reserves the right to modify these Terms and Conditions at any time. Updated terms will take effect as soon as they are published on the website and members will be notified at their registered email address.
If you continue using the platform after the updated terms and conditions take effect, this will be considered your acceptance of the new terms. If you do not agree with the new terms, please request to close your account.
14 Contact
If you have any questions or comments about these terms and conditions, please contact us:
- Live Chat: Support available 24/7 in Bengali.
- Email: [email protected]
Our support team is ready to help you resolve any issue in Bengali.